InCTRL Technology Services

1. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and company name when you fill out our contact form or request a quote.
Newsletter Subscriptions: Email address when you subscribe to our newsletter.
Chat Interactions: Messages you send through our website chat widget.
Phone Interactions: Information shared during phone calls with our AI or human agents.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you newsletters and marketing communications (with your consent)
Improve our website and services
Provide customer support via chat and phone
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

No mobile information or SMS opt-in data is ever sold or shared with third parties or affiliates for marketing or promotional purposes.

4. SMS / Text Messaging

When you text our business number or opt in to receive text messages from InCTRL Technology Services, we collect your mobile number and the content of your messages in order to respond to your inquiry and provide service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party.
Message frequency varies based on your interaction with us (for example, replies to your questions and service-related updates).
Message and data rates may apply.
You can opt out at any time by replying STOP. Reply HELP for help.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (SSL/TLS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Third-Party Services

Our website may use third-party services such as Google Analytics to analyze usage patterns. These services may collect information about your use of our website. We encourage you to review the privacy policies of these third-party services.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Unsubscribe from our newsletter using the link in any email

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@incontrolts.com
Phone: (321) 515-5525
Address: 9145 Narcoossee Rd Suite 106-187, Orlando, FL 32827