Technology Experts You Can Trust
Founded in 2004 in Puerto Rico as a managed service provider, we've grown into a full-service technology integration company now serving Central Florida and beyond.
Built on Experience, Driven by Excellence
InCTRL Technology Services was founded in 2004 in Puerto Rico with a simple mission: to provide businesses and organizations with reliable, high-quality technology services they can depend on. We started as a managed service provider, handling IT infrastructure and support for local businesses.
In 2014, we expanded to Orlando, Florida, entering the IT field services market. Working with national service platforms, we quickly built a reputation for quality installations and dependable on-site support. This experience across hundreds of projects — from retail rollouts to corporate buildouts — gave us deep expertise in diverse technology environments.
Today, InCTRL is an all-in-one technology partner. Our managed services background combined with hands-on field experience means we understand both the strategic and tactical sides of technology. From security cameras to complete AV buildouts, we deliver professional results backed by ongoing support.
Why We Exist & Where We're Headed
Mission
To empower businesses and organizations with reliable, integrated technology solutions that protect their assets, enhance communication, and drive operational excellence — delivered with uncompromising integrity and a true partnership mindset.
Vision
To be the most trusted technology integration partner for commercial organizations across Central Florida and beyond — recognized for seamless execution, lasting client relationships, and the ability to turn complex technology into simple, powerful outcomes.
What Drives Us Every Day
Our core values guide every decision we make and every project we undertake.
Excellence
We strive for perfection in every installation, ensuring your technology infrastructure exceeds expectations.
Integrity
Honest communication, transparent pricing, and reliable service are the foundation of our business.
Partnership
We view every client relationship as a long-term partnership, not just a one-time transaction.
Innovation
Staying ahead of technology trends to provide cutting-edge solutions for your evolving needs.
Milestones Along the Way
Founded in Puerto Rico
Started as a managed service provider, delivering IT solutions to businesses across the island.
Expanded MSP Services
Grew our managed services portfolio, building a reputation for reliability and technical expertise.
Expanded to Orlando, FL
Opened operations in Central Florida, entering the IT field services market and partnering with national platforms.
Full Integration Services
Added security, digital signage, and AV solutions — becoming an all-in-one technology partner.
Continued Excellence
3,357+ jobs completed, 296+ clients served with a perfect 5-star rating across field service platforms and direct partnerships.
Ready to Work With Us?
Join hundreds of satisfied clients who trust InCTRL for their technology needs. Let's discuss your project today.